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Pakka Ltd - Case Study

Home › Case Studies › Pakka Ltd Case Study
Skill Camper
Industry
Sustainable Packaging
Application
Zoho Recruit
Business Process
Project-based learning by industry professionals
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Client
Pakka Ltd
Industry
Sustainable Packaging
Zoho Stack
Zoho Recruit · LinkedIn Integration · Career Site
Key Challenge
Recruitment process inefficiencies and integration challenges with the career site, LinkedIn, Naukri.com, and Contact Us page
Tags
Zoho Recruit
Recruitment Automation
LinkedIn Integration
Career Site
Workflow Automation
About the Client

Who is Pakka Ltd?

Pakka Ltd is committed to creating a positive impact through sustainable business practices. The company focuses on developing eco-friendly packaging solutions using agricultural residue.

The organization operates with values including Earth Love, Trust, Courage, Excellence, and Diversity, while focusing on innovation and sustainable growth.

VK
Ved Krishna

Managing Director and Group CEO

JH
Jagdeep Hira

India Business Head

Business Model & Offerings

Recruitment Requirements at Pakka Ltd

Pakka Ltd required an efficient and centralized recruitment process to manage job openings, resumes, candidates, and hiring activities.

The recruitment process involved:

  • Job posting and management
  • Resume management
  • Candidate tracking
  • Hiring team collaboration
  • Career site integration
  • Candidate sourcing through LinkedIn
  • MRF form management and approval workflows

The organization required a customized recruitment system that could align with its specific hiring processes and integrate with external platforms.

Zoho CRM's Role

Zoho Recruit’s Role

How Zoho Recruit Powers Pakka Ltd

Zoho Recruit was implemented as the central platform for managing the recruitment process, from job posting and candidate sourcing to tracking and collaboration.

Job Posting & Candidate Management

Zoho Recruit helped streamline job posting, resume management, and candidate tracking, enabling the hiring team to manage recruitment activities from a centralized platform.

LinkedIn Integration

The LinkedIn integration enabled recruiters to import candidate profiles directly into Zoho Recruit, reducing manual data entry and improving candidate sourcing.

Career Site Integration

A connection was established between Zoho Recruit and the career site to ensure that current job openings were available to candidates and applications could be managed through the recruitment system.

MRF Forms & Approval Workflows

MRF forms were customized within Zoho Recruit with approval workflows for different Sanghs. The approval process was configured based on whether the MRF was for a new position or a replacement requirement.

Workflow Automation

Custom fields, modules, and automation were configured according to Pakka Ltd’s recruitment workflow, allowing actions to be triggered based on specific recruitment events.

The Problem

What Needed Solving

Before implementing Zoho Recruit, Pakka Ltd faced inefficiencies in job posting, resume management, candidate tracking, and collaboration between hiring teams.

Several implementation and integration challenges also needed to be addressed:

  • The team initially had limited knowledge of Zoho Recruit.
  • The career site was linked to a different domain, while the client wanted to use the primary Pakka domain.
  • The existing domain could not simply be changed within Zoho Recruit.
  • The Naukri.com integration could not proceed because the required Zwayam Amplify Key was unavailable.
  • The Contact Us page integration could not move forward because there was no IT team available to manage the integration.
  • LinkedIn integration needed to be completed to enable direct candidate profile imports.

These issues required a combination of Zoho Recruit configuration, custom workflows, domain support, and external platform integration.

vowsforeternity
Solution & Implementation

Proposed Solution

Zoho Recruit was configured and customized to match Pakka Ltd’s recruitment requirements.

The implementation included:

  • Configuring Zoho Recruit for job posting ,resume management, candidate tracking, and hiring team collaboration.
  • Providing continuous guidance and hands-on support to help the team become proficient in using Zoho Recruit.
  • Integrating LinkedIn allows recruiters to import candidate profiles directly into Zoho Recruit.
  • Establishing a connection between Zoho Recruit and the career site for job posting and candidate applications.
  • Creating a new subdomain under the Pakka domain with the support of Zoho and the IT team to address the domain integration challenge.
  • Customizing MRF forms and configuring approval workflows based on new and replacement requirements.
  • Configuring custom fields, modules, and automated workflows according to Pakka Ltd’s recruitment process.
  • Discontinuing the Naukri.com integration because the required Zwayam Amplify Key was unavailable.
  • Not proceeding with the Contact Us page integration because IT support was unavailable.

The LinkedIn integration was successfully completed, and the recruitment system was tailored to provide better automation, real-time data flow, and centralized candidate management.

Outcomes

Key Takeaways

✅

Streamlined Recruitment Process — Job posting, resume management, and candidate tracking were centralized in Zoho Recruit.

✅

Successful LinkedIn Integration — Recruiters could import candidate profiles directly into Zoho Recruit, reducing manual data entry.

✅

Improved Candidate Tracking — Automated processes improved the accuracy and timeliness of candidate communication and application tracking.

✅

Customized Approval Workflows — MRF forms and approval workflows were configured according to the organization’s recruitment requirements.

✅

Enhanced Team Collaboration — Recruitment data was consolidated into a unified platform, helping the hiring team collaborate more effectively.

✅

Improved Data Management — Automation and real-time updates reduced manual intervention and improved the accuracy of recruitment data.

✅

Domain Integration Resolved — A new Pakka subdomain was created with support from Zoho and the IT team to address the career site domain challenge.

Conclusion

By implementing and customizing Zoho Recruit, Pakka Ltd streamlined its recruitment process and addressed challenges related to job posting, resume management, candidate tracking, workflow customization, and external integrations.

The successful LinkedIn integration, career site configuration, domain reconfiguration, customized MRF approval workflows, and automation helped create a more centralized and efficient recruitment process. The implemented Zoho Recruit solution improved candidate management, team collaboration, and overall recruitment efficiency.

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