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Product Details

Zoho Lens AR-Powered Remote Visual Support With Muxlet Zoho Lens Consultants

Home › Zoho Products › Zoho Lens
What is Zoho Lens

Zoho Lens

A successful remote support solution is the backbone of any organisation where fast repair and less downtime are the standard. Zoho Lens is a game-changing augmented reality (AR) remote support tool that lets organisations offer real-time support with enhanced visual communication, whether for IT support, manufacturing or field service.

Count on Muxlet for a tailored Zoho Lens solution that guarantees success. With a proven methodology we seamlessly implement the platform, complemented by in-depth Zoho Lens training so your support team resolves issues faster from day one.

AR-Based Remote Assistance
Overlay AR markers on a live camera feed to guide repairs.
Live Streaming & Annotation
View what the customer sees and annotate the screen in real time.
Hands-Free Smart Glass
Field technicians work hands-free with smart glass support.
Multi-User Collaboration
Multiple specialists join a session to solve complex issues together.
App-Free Web Access
Launch remote assistance from a browser link, no install needed.
End-to-End Encryption
Secure communication for industries handling sensitive data.
What is Zoho Lens

Our Zoho Lens Consulting, Implementation & Integration Process

Our Zoho Lens experts deliver tailored solutions using a proven methodology for successful implementation. As Zoho Lens implementation partners, we provide complete consulting services backed by in-depth training across every Zoho application.

Consulting

Our Zoho Lens consultants provide complete assistance in mapping and managing all your business processes.

Implementation

We follow a proven methodology for a smooth and successful Zoho Lens implementation.

Training

We run a series of training programs so your team gets up to speed on Zoho Lens.

Features & Benefits

Everything you need to support customers remotely

Zoho Lens brings AR guidance, live video and secure collaboration together so your support team can resolve issues without site visits. Here are the capabilities that make it stand out.

AR Remote Assistance
Live Camera Streaming
Annotation Tools
Smart Glass Support
Multi-User Collaboration
App-Free Web Access
End-to-End Encryption
Zoho Desk & CRM Integration
Why Muxlet

Leverage our expertise for efficient business automation

Our Zoho Lens experts have helped companies across India, the USA, the UK and Canada as a trusted partner for business management services. We know that automating alone is not enough. Automating with the right strategy is what gives your business a competitive edge.

Certified Experts 100%
Technical Skill 100%
Communication Skill 95%
Implementation Skill 100%
Trusted Reseller
We are among the trusted resellers of Zoho Lens across India, the UK, the USA and Canada, supporting you from the start of the project through to final deployment and beyond.
Reliable Deployment
Our experienced Zoho consultants ensure reliable deployment and optimisation of your business-critical systems so you get the most out of every feature.
Customisation Capabilities
We have integrated Zoho Lens with Zoho Desk and CRM, extending it into a single support platform tailored to your field service workflows.
Pricing Plans

Zoho Lens Pricing

Simple, transparent Zoho Lens pricing. Switch currency to see rates for your region, billed monthly or annually, with expert Muxlet implementation support.

Monthly Annually Save 20%
In RUPEES In DOLLARS In GBP In EUROS
Free

Free Edition

For individuals trying out AR remote support.

$0 Free
Free for 1 technician
Get Started
✓ AR remote assistance
✓ Live camera streaming
✓ Basic annotation tools
✓ App-free web access
✗ Multi-user collaboration
✗ Smart glass support
MOST POPULAR
Standard

Standard Plan

Per technician, for growing field service teams.

$9 1
1 technician/month billed monthly
Get Started
✓ Everything in Free
✓ Smart glass support
✓ Multi-user collaboration
✓ End-to-end encryption
✗ Zoho Desk & CRM integration
✗ Priority support
Professional

Professional Plan

Per technician, for organisations that need full integration.

$15 1
1 technician/month billed monthly
Contact Sales
✓ Everything in Standard
✓ Zoho Desk & CRM integration
✓ Advanced session analytics
✓ Priority support
✗ Dedicated account manager
✗ Custom onboarding

Prices shown are indicative Zoho licence costs and may vary. Muxlet implementation is quoted separately. Get a free consultation

Don't wait one more minute

Want to get Zoho Lens
for your business?

Talk to our sales team! Before we dive in, let's understand your business needs. Our experts will Schedule a Free Estimation Call. Your success starts here.

Get Zoho One Consultation
FAQs

Frequently Asked Questions

Answers to the questions we hear most often about Zoho Lens and how we help you get the most from it.

Zoho Lens is an augmented reality (AR) remote support platform that lets support agents see what a customer sees in real time and guide repairs with AR annotations.
Zoho Lens has a free edition, then paid plans per technician. Billed annually, Standard starts around $8 per technician per month and Professional $13. See the pricing section above for INR and GBP rates, or talk to us for a quote that includes implementation.
Yes. We are a certified Zoho partner specialising in Zoho Lens. Our consultants are trained and authorised to deliver setup, implementation and support tailored to your business.
No. Zoho Lens is web-based, so customers join a remote support session through a browser link with no app to install.
Yes. Zoho Lens works with smart glasses for hands-free field support, available from the Standard plan upward.
Yes. Zoho Lens integrates with Zoho Desk, Zoho CRM and other third-party tools to bring support into a single platform, available on the Professional plan.
Yes. After go-live we handle issue resolution, training, configuration updates and help you make the most of new features as they are released.
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