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Product Details

Zoho Assist Secure Remote Support And Unattended Access With Muxlet Zoho Assist Consultants

Home › Zoho Products › Zoho Assist
What is Zoho Assist

Zoho Assist

Zoho Assist is enterprise-grade remote access and remote support software that empowers IT technicians and businesses to support customers with on-demand sessions or to manage unattended remote computers. Technicians connect to devices from anywhere, diagnose issues, and resolve them in real time, so problems get fixed even when in-person help is not an option. The result is higher customer satisfaction, faster resolution and a more productive support team.

Count on Muxlet to configure Zoho Assist around the way your support team actually works. We set up remote support and unattended access, connect it to Zoho Desk and Zoho CRM, apply your branding and security policies, and train your technicians so they are productive from day one.

On-Demand Support
Start remote sessions on the spot for immediate troubleshooting.
Unattended Access
Reach remote computers and servers even when no user is present.
File Transfer
Move files between local and remote systems during a session.
Enterprise Security
End-to-end encryption, two-factor auth and role-based access.
Multi-Monitor
Switch between remote screens for complete support coverage.
Session Recording
Record sessions for training, reference and compliance.
What is Zoho Assist

Our Zoho Assist Implementation & Integration Process

Count on Muxlet for a Zoho Assist rollout that fits your support desk. We plan the setup, deploy remote support and unattended access, and train your technicians for a smooth start.

Consulting

We map how your team delivers support and align Zoho Assist to your remote support and IT management goals.

Implementation

We configure remote support, unattended access, branding and security, and connect Zoho Assist to Desk and CRM.

Training

We train your technicians on sessions, file transfer and recording so they resolve issues quickly and confidently.

What You Can Do

Powerful features for remote support teams

Zoho Assist brings on-demand support, unattended access and strong security together so your team can help customers and manage devices from anywhere.

On-Demand Remote Support
Unattended Remote Access
File Transfer
Remote Reboot & Resume
Multi-Monitor Navigation
Cross-Platform Support
End-to-End Encryption
Two-Factor Authentication
Role-Based Access Control
Custom Branding
Session Recording
Zoho CRM & Desk Integration
Why Muxlet

Leverage our expertise for reliable remote support

Team Muxlet has helped companies across India, the UK, the USA and Canada deploy Zoho as a partner for all business management services. We understand that setting up remote support is not enough. Setting it up with the right security and workflow is what keeps your customers supported and your systems safe.

Certified Experts 100%
Technical Skill 100%
Communication Skill 95%
Implementation Skill 100%
Experienced Partner
Muxlet is among the biggest Zoho resellers across India, the UK, the USA and Canada, supporting you from the start of the project through to final deployment.
Reliable Deployment
Our consultants configure remote support and unattended access reliably so your technicians can resolve issues without downtime.
Seamless Integrations
We connect Zoho Assist to Zoho Desk, Zoho CRM and the other tools your support team already uses for one smooth workflow.
Pricing Plans

Zoho Assist Pricing

Simple, transparent Zoho Assist pricing, billed per technician. Switch currency to see rates for your region, monthly or annually, with expert Muxlet implementation support.

Monthly Annually Save 20%
In RUPEES In DOLLARS In GBP In EUROS
Free

Free Plan

For individuals starting with basic remote support.

$0 forever
forever free for 1 technician
Start Free
✓ 1 technician
✓ On-demand remote support
✗ File transfer
✗ Unattended access
✗ Session recording
Standard

Standard Plan

Core remote support for small teams.

$12 /technician/month
/technician/month billed monthly
Get Started
✓ On-demand remote support
✓ File transfer
✓ Multi-monitor navigation
✗ Unattended access
✗ Session recording
MOST POPULAR
Professional

Professional Plan

Advanced remote support with unattended access and recording.

$18 /technician/month
/technician/month billed monthly
Get Started
✓ Everything in Standard
✓ Unattended access
✓ Session recording
✓ Custom branding
✓ Scheduling & automation
Enterprise

Enterprise Plan

Full remote support suite with enterprise security and control.

$28 /technician/month
/technician/month billed monthly
Get Started
✓ Everything in Professional
✓ Two-factor authentication
✓ Role-based access control
✓ Zoho CRM & Desk integration
✓ Priority support

Prices are indicative Zoho official license costs, billed per technician, and may vary. Muxlet implementation is quoted separately. Get a free consultation

Don't wait one more minute

Want to get Zoho Assist
for your business?

Talk to our sales team! Before we dive in, let's understand your business needs. Our experts will Schedule a Free Estimation Call. Your success starts here.

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FAQs

Frequently Asked Questions

Answers to the questions we hear most often about Zoho Assist and how Muxlet helps you set it up.

Zoho Assist is cloud-based remote support and remote access software. It lets your technicians run on-demand support sessions with customers and access unattended computers and servers to diagnose and fix issues from anywhere.
Zoho Assist is priced per technician. There is a free plan for one technician, and paid Standard, Professional and Enterprise plans. See the pricing section above for INR, USD, GBP and EUR rates billed monthly or annually, or talk to Muxlet for a quote that includes implementation.
Remote support sessions are started on demand with a customer present to fix an immediate issue. Unattended access lets you connect to computers and servers when no one is at the other end, which is useful for IT administration and around-the-clock management.
Yes. Zoho Assist uses end-to-end encryption, two-factor authentication and role-based access control to keep sessions and data protected. Muxlet configures these controls to match your security policies.
Zoho Assist works across Windows, macOS and Linux, as well as iOS and Android devices, so your team can support customers whatever they are using.
Yes. It integrates with Zoho Desk, Zoho CRM and other Zoho applications so you can manage support tickets and customer information alongside your remote sessions. Muxlet sets up these integrations for you.
Yes. Muxlet provides setup, configuration, integration and technician training for every Zoho Assist deployment, so your team is productive from the start.
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