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Customer-Centric Business Model: Making CRM Work for You

In today’s business world, the most successful companies aren’t just those with the best products—they are those who put their customers at the center of everything they do. Customer-centricity is no longer a mere buzzword; it is a proven concept for growth, retention, and brand loyalty. At the center of this shift sits CRM technology.  Zoho CRM, among many others, serves as an ideal platform and solution for firms wishing to work truly customer-first. Let us...

Zoho Books Webhooks: Automating Financial Workflows Efficiently

In today’s fast-paced business environment, automating workflows is crucial for accuracy and efficiency. Zoho Books offers webhooks that can help developers automate tasks by notifying external systems in real-time when specific events occur (e.g., invoice creation, payment received).  Here’s a step-by-step guide to setting up and using Zoho Books webhooks effectively.  📝 1️⃣ What is a Webhook in Zoho Books?  A webhook is a user-defined callback URL that gets triggered automatically when a specific event happens in Zoho...

Leave and Attendance Tracking Made Easy with Zoho People

Leave and attendance tracking manually takes up time and invites mistakes. With growing business and flexible work models, streamlined resolution is a must. Zoho People, an online HR platform, makes leave and attendance tracking easy, accurate, and automated.  Streamlined Leave Management  Zoho People allows organizations to customize leave policies based on roles, regions, or departments. HR teams can define more than one type of leave, configure rules to bring forward, specify approval workflows, and track leave balances...

What’s New in Zoho CRM Blueprints and Workflow Automation This Year

Introduction  In a sales world where everything moves at lightning speed, it's more imperative than ever to automate repetitive tasks and enforce consistent processes. As you are probably aware, Zoho CRM's Blueprints and Workflow Automation have always been crucial to expediting sales cycles or enforcing compliance. Zoho has made some fantastic updates which will take your Blueprints and Workflow Automation to a completely new level of power, flexibility, and user-friendliness.   Whether you want to establish multi-stage sales...

What’s New in Zoho Projects: Enhanced Kanban Boards and Task Views

Introduction  Project management is all about clarity and productivity and Zoho Projects continues to develop to allow teams to work smarter. In the latest 2025  update, Zoho Projects added significant functionality to the Kanban boards and task views, enabling teams to visualize their progress, prioritize their work, and collaborate in ways they couldn't before. Whether you are managing software development sprints, marketing campaigns, or client projects with many complexities, these changes will provide flexibility for your...

HR Analytics Dashboard: A Game-Changer in Zoho People 2025

Introduction  In a rapidly changing work environment, HR professionals need to stay current, data-driven, and informed in order to create engaged, high-performing teams. One important new feature in Zoho People 2025 is the power of the new HR Analytics Dashboard, which allows HR managers, team leaders, and executives easy access to a sophisticated platform to analyze critical workforce, performance, and engagement performance insights - all in one integrated solution.   HR managers can apply the HR Analytics Dashboard...

Zoho Desk Automation Rules: Cut Down on Response Time and Boost Satisfaction

Customer experience is what will either make or break a company in this age of hyper-competition. Seconds matters when your customers are waiting for a resolution. That's where Zoho Desk's Automation Rules step in as a game-changer. They're not solely about rushing things along—they're about building trust, boosting satisfaction, and ensuring your team is spending time on what really counts: solving issues, not sorting out tickets.  Whether you are an enterprise or a startup, intelligent automation...

Zoho Books 2025: Real-Time Bank Feeds and Smarter Reconciliation Tools

Introduction    Managing the finances of your business has always been important, perhaps now more than ever especially given the recent enhancements in Zoho Books 2025. With an enormous emphasis on automation, real-time data, and better workflows, Zoho has come out with several updates to the bank feeds and reconciliation tools to make everyday accounting faster, more reliable, and altogether less manual.      These recent changes should make it easier for business owners, accountants and finance managers to avoid...

Zoho People 2025: AI-Powered HR Management

With the rapid business environment nowadays, people management is more important than ever. Companies need to keep their people happy, nurture them, and make the work environment seamless. That's where Zoho People 2025 comes in. It's a genius AI-powered HR app that allows businesses to manage their people wiser, faster, and with more empathy. Let us examine how Zoho People 2025 is revolutionizing the functioning of human resources (HR) and how your organization can benefit from...

Zoho Vault & Security Center: Strengthening Cybersecurity in 2025

In 2025, cybersecurity has become more important than ever before for all businesses. With teams working more remotely and data being stored in the cloud, securing sensitive information is extremely important. As such, Zoho has introduced significant updates to Zoho Vault and Zoho Security Center, which help businesses improve security and compliance with minimal effort.    What is Zoho Vault? Zoho Vault is a password manager that can be used by teams or organizations in a secure...

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