Maximize your financial efficiency with Zoho CRM Pricing comparison with Features
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With Zoho CRM, you can connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media. SalesSignals notifies you when a hot prospect is browsing your site, reading your email campaign, or engaging with your brand on social media. You can bring all your channels together in an organized timeline, and reach out to every prospect. You can see your emails organized according to the CRM pipeline, and respond to the customers who matter most with Zoho SalesInbox. Also, you can contact customers over the phone inside CRM, with a single click. Understand what people are saying about your brand, and capture leads from social media into your CRM. Get Zia on the line, or online. Through call or chat, ask her for record info, reports, or to add new data to CRM. Zia forms trends for the activities that go into every sale to predict future irregularities in sales trends. Zia monitors automation and offers suggestions to correct the workflows that run your sales process. Analyse the tone of your customers from their emails to craft the best response and make the best pitch. Contact customers when they’re likely to answer calls or check emails by setting reminders for Zia’s suggestions. Keep your data up to date with your customer base’s demographics, phone numbers, and social media accounts.
- SALES FORCE AUTOMATION
- PRODUCT CUSTOMIZATION
- AUTOMATION & PROCESS MANAGEMENT
- PREDICTION AND ARTIFICIAL INTELLIGENCE (ZIA)
- REPORTS
- ANALYTICS AND MEASUREMENT
- SOCIAL
- MARKETING AUTOMATION
- WEB FORMS
- TEAM COLLABORATION
- INVENTORY MANAGEMENT
- USER PORTAL
- DOCUMENT LIBRARY
- FILE STORAGE
- DATA ADMINISTRATION
- SECURITY ADMINISTRATION
- DEVELOPER TOOLS
- ADD-ONS & INTEGRATIONS
- INTEGRATION WITH MICROSOFT
- INTEGRATION WITH GOOGLE WORKSPACE
- SUPPORT
SALES FORCE AUTOMATION
FREE | STANDARD | PROFESSIONAL | ENTERPRISE | ULTIMATE | |
Leads | Yes | Yes | Yes | Yes | Yes |
Contacts | Yes | Yes | Yes | Yes | Yes |
Accounts | Yes | Yes | Yes | Yes | Yes |
Deals | Yes | Yes | Yes | Yes | Yes |
Tasks, events, call log, and notes |
Yes | Yes | Yes | Yes | Yes |
CRM views | Yes | Yes | Yes | Yes | Yes |
Sales forecasting | – | Yes | Yes | Yes | Yes |
BCC dropbox for |
– | Yes | Yes | Yes | Yes |
Email insights | – | Yes | Yes | Yes | Yes |
Macros | – | – | Yes | Yes | Yes |
Multiple currencies |
– | Yes | Yes | Yes | Yes |
Contextual custom related lists |
– | – | – | Yes | Yes |
SalesSignals | – | – | – | Yes | Yes |
Custom signals | – | – | Yes | Yes | Yes |
Custom signals | – | – | – | Yes | Yes |
Advanced filters | Yes | Yes | Yes | Yes | Yes |
Scoring rules | – | 10 fields/module | 20 fields/module | 30 fields/module | 50 fields/module |
Scoring rules | – | – | Yes | Yes | Yes |
Reminders | – | Yes | Yes | Yes | Yes |
Email parser | – | – | – | Yes | Yes |
Email Association with Deals |
– | – | Yes | Yes | Yes |
Wizards | – | – | – | Yes | Yes |
Multiple Pipelines | – | Yes | Yes | Yes | Yes |
Premium Features
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
Vendor Portal | No | No | No | Yes | Yes | Yes |
MultiTransaction Number Series |
No | No | No | Yes | Yes | Yes |
Budgeting | No | No | No | Yes | Yes | Yes |
Custom Domain | No | No | No | Yes | Yes | Yes |
Custom Status | No | No | No | Yes | Yes | Yes |
Custom Buttons and Links |
No | No | No | Yes | Yes | Yes |
Validation Rules | No | No | No | Yes | Yes | Yes |
Related Lists | No | No | No | Yes | Yes | Yes |
WebTabs | No | No | No | Yes | Yes | Yes |
Workflow Rules (200) |
No | No | No | Yes | Yes | Yes |
Custom Reports | No | No | No | Yes | Yes | Yes |
Advanced Inventory Control
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
Integrate Shopify Stores (Up to 2 stores) |
No | No | No | No | Yes | Yes |
Warehouse Management (Up to 5 warehouses) |
No | No | No | No | Yes | Yes |
Serial Number Tracking |
No | No | No | No | Yes | Yes |
Batch Tracking | No | No | No | No | Yes | Yes |
Print Shipping Label (Up to 7,500) |
No | No | No | No | Yes | Yes |
Shipment Tracking (Up to 7,500) |
No | No | No | No | Yes | Yes |
Advanced Analytics
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
View real-time reports and dashboards |
No | No | No | No | No | Yes |
Analyze and track key financial metrics |
No | No | No | No | No | Yes |
Customize reports and dashboards |
No | No | No | No | No | Yes |
Analyze Zoho Books data along with other data sources |
No | No | No | No | No | Yes |
Collaboratively create reports with colleagues |
No | No | No | No | No | Yes |
Export and print reports as excel or PDF |
No | No | No | No | No | Yes |
Embed reports in web sites/applications |
No | No | No | No | No | Yes |
Records/Rows (5 Million) |
No | No | No | No | No | Yes |
Integrations
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
Zoho Apps | Yes | Yes | Yes | Yes | Yes | Yes |
Other Apps | Yes | Yes | Yes | Yes | Yes | Yes |
Uber | No | Yes | Yes | Yes | Yes | Yes |
Zendesk | No | Yes | Yes | Yes | Yes | Yes |
Twilio | No | No | No | Yes | Yes | Yes |
Payment Gateways
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
Razorpay | Yes | Yes | Yes | Yes | Yes | Yes |
ICICI eazypay | Yes | Yes | Yes | Yes | Yes | Yes |
Paytm | No | Yes | Yes | Yes | Yes | Yes |
2Checkout | No | Yes | Yes | Yes | Yes | Yes |
GST
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
Track GST | Yes | Yes | Yes | Yes | Yes | Yes |
GST Returns | Yes | Yes | Yes | Yes | Yes | Yes |
GST Filing | Yes | Yes | Yes | Yes | Yes | Yes |
GST Payments | Yes | Yes | Yes | Yes | Yes | Yes |
Customer Support
FREE | STANDARD | PROFESSIONAL | PREMIUM | ELITE | ULTIMATE | |
Yes | Yes | Yes | Yes | Yes | Yes | |
Voice | No | No | Yes | Yes | Yes | Yes |
Chat | No | No | No | Yes | Yes | Yes |
Zoho CRM pricing
you can connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media. Sales Signals notifies you when a hot prospect is browsing your site