In today’s workplaces, the digital dimension has been taken over. All the work that used to happen face-to-face or over the phone is now being done through e-mails, shared documents, video calls, dashboards, and the like, all taking place online. While this has worked to...

Introduction Zoho is well known as a global SaaS company offering a wide suite of business software applications. What’s becoming clearer now is that Zoho is making a major strategic shift — from being “just” a SaaS platform provider to an AI-first, deep-tech-anchored organisation. Its increased investment in R&D and...

Introduction Zoho has revealed the release of its novel, free agentic AI tools, representing a major advancement towards making state-of-the-art artificial intelligence available to companies of all sizes, and at no expense. By embedding these, agentic AI features within its portfolio across all applications, Zoho...

In today’s fast-moving digital environment, enterprises seek solutions that transform operations by automating tasks, enrich decision-making, facilitate collaboration, and enhance operational intelligence. To meet that need, Zoho is announcing the next generation in its all-in-one operating system for business: Zoho One. This marks a major...

Introduction to Zoho Campaigns Zoho Campaigns is an email marketing automation platform designed to help businesses of all sizes create, send, and analyze email campaigns with ease. As part of the Zoho ecosystem, it integrates seamlessly with Zoho CRM, Zoho Forms, and other Zoho applications,...

In today’s competitive business environment, sales teams need more than just hard work to stay ahead—they need smart systems, automated workflows, real-time insights, and tools that help them close deals faster. Zoho CRM is built exactly for that. It centralizes all your customer information, optimizes...

You’re probably familiar with the scenario. You give everything you’ve got to make a fantastic paid webinar. The content is superb, the presentation is sophisticated, and the sign-ups come in big numbers. The day has come; you are already very concentrated and then you notice...

Real estate is one industry that thrives on secure financial management, especially when it comes to installment payments and invoicing. Although securing the booking amount might be an essential first step, managing the collections at various stages of construction, such as first-floor completion of possession,...

Customer support nowadays in a busy digital world is not a nice-to-have, it is a need-to-have. Small, medium, and large businesses are consistently searching for the next way to provide their customers with faster, smarter, better customer support experiences. That is where one of the...

The sector of online education is expanding rapidly, and paid webinars are a source of huge revenue for specialists, trainers, and institutions. However, let’s speak frankly: are you still trapped in the past, doing registrations, getting payments, sending invoices, and then enrolling participants one by...

Success is defined by the customer experience in today’s competitive market. The value of a company no longer depends on the quality of a product but rather on its speed, personalization, and consistency in support. Delivering this level of service requires one source of customer...

Zoho Lens is an innovative augmented reality (AR)-powered remote assistance software that is fundamentally changing customer support. It enables businesses to provide real-time visual guidance and troubleshooting to customers or field technicians from a remote location, effectively eliminating the need for many on-site visits.  Here’s...